Accessibility
At Kinisium, we believe everyone should be able to protect what matters most to them. That includes being able to browse, learn about, and buy Kini SafeAlert on our website, regardless of ability or the technology you use.
Our commitment
We are working to make kinisium.com accessible to people with disabilities, including people who use screen readers, keyboard navigation, magnification, voice control, and other assistive technologies. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
What we're doing
- Adding descriptive alternative text to images
- Providing captions on our videos
- Reviewing color contrast, heading structure, and keyboard navigation
- Testing our site regularly with accessibility evaluation tools
- Working with the providers of the third-party tools on our site to improve their accessibility
Known limitations
Our store runs on Shopify and uses some third-party features, such as customer reviews and chat. We don't fully control how these tools are built, and some parts may not yet be fully accessible. We are actively working with these providers to address issues.
We're here to help
Accessibility is an ongoing effort, and we know we may not have gotten everything right yet. If you have trouble using any part of our website, or need information in a different format, please let us know. We're a small, family-run company, and a real person will read your message.
Email: support@kinisium.com
Please tell us the page you were on and the problem you ran into. We aim to respond within 2 business days. If you'd like to place an order and are having difficulty with our checkout, we're happy to help you complete your purchase directly.
If you need help setting up or using your Kini SafeAlert or the Kini app, we're glad to help with that too.
This statement was last reviewed in October 2026.